CIRD-CENTER FOR INTEGRATED RURAL DEVELOPMENT
ITFT EDUCATION GROUP, CHANDIGARH - RURAL PROJECT PORTAL
AAJEEVIKA/ SGSY SPECIAL PROJECTS
 
Implemented by
ITFT Education Group, Chandigarh
  • 0
TRADES OFFERED

Trades

  • Hospitality & Hotel Management
  • Banking and Insurance
  • Sales & Marketing
  • Retail Management
  • IT Enabled Services
  • BPO & Call Center
  • (Basic Services) Professional Household Manager

1. Hospitality & Hotel Management

Name Of The Trade

Hospitality & Hotel Management

Sector

Tourism, Travel, Hospitality Sector

Brief Description of the trade:

  • Introduction to hospitality
  • Overview of hospitality, travel and tourism industry
  • Define hotel
  • Different types of hotels
  • Different dept in hotel
  • Basic – introduction to front office, housekeeping, food & beverage.

Eligibility criteria for an aspirant:

Minimum 10th Std. & 18 years and above but below 27 years of age

Expected competencies after finishing training

After completion of the training, participants would be able to:

  • Front office
  • Housekeeping
  • Food and Beverage (conference and events, banquet, restaurant, cafe, bar, room service, coffee shops, bakery)
  • Laundry

Certifying agency for training in the trade

North India Management Association (NIMA)

Number of Hours of training per day:

4 hours per day

Number of days of training:

52 working days (2 months)

2. Banking and Insurance

Name Of The Trade

Banking and Insurance

Sector

Banking And Financial Services Insurance Industry (BFSI)

Brief Description of the trade:

  • Introduction to Banking – types, functions and services offered
  • Financial organizations
  • examples of private and govt held banks
  • Introduction to insurance industry
  • Insurance industry in India

Eligibility criteria for an aspirant:

Minimum 10th Std. & 18 years and above but below 27 years of age

Expected competencies after finishing training

After completion of the training, participants would be able to:

  • Customer Care
  • Sales and Marketing for Bank/Insurance
  • Business Development Executives
  • Backend Data Entry
  • Basic Office Work

Certifying agency for training in the trade

North India Management Association (NIMA)

Number of Hours of training per day:

4 hours per day

Number of days of training:

52 working days (2 months)

3. Sales & Marketing

Name Of The Trade

Sales & Marketing

Sector

Services Insurance Industry

Brief Description of the trade:

  • Introduction to Sales and Marketing concepts
  • Marketing – Special focus on Service Industry
  • Concept of telemarketing
  • Product and concept selling
  • Selling skills and techniques
  • Developing selling skills
  • Trends in Marketing
  • 4pcs of marketing
  • 7cs of marketing
  • Market segmentation
  • Marketing communications
  • Role plays

Eligibility criteria for an aspirant:

Minimum 8th Std. & 18 years and above but below 27 years of age

Expected competencies after finishing training

After completion of the training, participants would be able to:

  • Sales Executive
  • Branding and Promotions
  • Marketing Executive

Certifying agency for training in the trade

North India Management Association (NIMA)

Number of Hours of training per day:

4 hours per day

Number of days of training:

52 working days (2 months)

4. Retail Management

Name Of The Trade

Retail Management

Sector

Services Sector

Brief Description of the trade:

  • Introduction to Retail Industry
  • Components of Retail Industry
  • Retailing in India
  • Career in retailing, skills required
  • Retail formats (departmental store, hypermarket, speciality store, mall, etc.)
  • Company Profiles
  • Role Plays

Eligibility criteria for an aspirant:

Minimum 10th Std. & 18 years and above but below 27 years of age

Expected competencies after finishing training

After completion of training the trainee will be able to work as a sales person and handle customers in large/small sales outlets.

Certifying agency for training in the trade

North India Management Association (NIMA)

Number of Hours of training per day:

4 hours per day

Number of days of training:

  • working days (2 months)

5. IT Enabled Services

Name Of The Trade

IT Enabled Services

Sector

IT & ITES Sector

Brief Description of the trade:

  • Computer fundamentals
  • Windows
  • Microsoft word
  • PowerPoint
  • Introduction to Excel
  • Introduction to internet
  • Typing
  • Basics of Internet

Eligibility criteria for an aspirant:

Minimum 10th Std. & 18 years and above but below 35 years of age

Expected competencies after finishing training

After completion of the training, participants would be able to:

  • Computer Operator
  • Data Entry Executive

Certifying agency for training in the trade

North India Management Association (NIMA)

Number of Hours of training per day:

4 hours per day

Number of days of training:

  • working days (2 months)

6. BPO & Call Center

Name Of The Trade

BPO & Call Center

Sector

IT & ITES Sector

Brief Description of the trade:

  • Introduction to call centre/BPO industry
  • Telephone Handling/ listening skills
  • Mock Calls -  Practice session
  • Customer Care
  • Video and Audio Presentationst

Eligibility criteria for an aspirant:

Minimum 10th Std. & 18 years and above but below 35 years of age

Expected competencies after finishing training

After completion of the training, participants would be able to:

  • Tellecaller
  • Customer care Executive
  • Tele Sales Executive

Certifying agency for training in the trade

North India Management Association (NIMA)

Number of Hours of training per day:

4 hours per day

Number of days of training:

  • working days (2 months)

7. (Basic Services)  Professional Household Manager

Name Of The Trade

(Basic Services)  Professional Household Manager

Sector

Services Insurance Industry

Brief Description of the trade:

  • Home and property maintenance
  • Culinary and Cooking
  • Housekeeping
  • Laundress
  • Pet care
  • Child care/education
  • Vehicle maintenance
  • Transportation and travel
  • Senior companion
  • Organizing administrative tasks and assisting with scheduling
  • Shopping and errands
  • Entertainment and event planning
  • House sitting
  • Property Caretaking
  • Administrative

Eligibility criteria for an aspirant:

Minimum 8th Std. & 18 years and above but below 27 years of age

Expected competencies after finishing training

After completion of the training, participants will be able to join as supporting staff in any category of Service Industry.

Certifying agency for training in the trade

North India Management Association (NIMA)

Number of Hours of training per day:

4 hours per day

Number of days of training:

52 working days (2 months)

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